Privacy Policy

Protecting your private information is our priority. This Statement of Privacy governs data collection and usage by, a nonprofit website that is owned and operated by Live Baltimore Home Center Inc. (“Live Baltimore”). By using, you consent to the policies described in this statement.

Collection of Personal Information

In order to best serve you, Live Baltimore may collect personally identifiable information, such as your first and last name, mailing address, email address, phone number, and employer. Live Baltimore may also collect anonymous demographic information, which is not unique to you, such as your age, gender, race, household income, and marital status.

Please note that if you disclose personally identifiable information or personally sensitive data through Live Baltimore’s publicly viewable Neighborhood and/or School Ambassador features, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain information to us when you elect to use some site features. These may include (a) signing up for an account; (b) registering for an event; (c) requesting to be contacted by Live Baltimore’s real estate partners; (d) requesting to receive Live Baltimore’s e-news; (e) sending us an email message; and/or (f) submitting credit card information to purchase products or make an online donation. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

Use of Personal Information

Live Baltimore collects and uses your personally identifiable information to operate its website and deliver services you have requested. Live Baltimore may also use your personally identifiable information to inform you of other products or services available from Live Baltimore and its affiliates.

Sharing Information with Third Parties

Live Baltimore does not sell, rent, or lease its customer information to third parties.

Live Baltimore may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. Your personally identifiable information (name, address, email, telephone number) is not transferred to third parties unless you have expressly asked to be contacted by Live Baltimore’s real estate partners (by opting-in during account sign-up).

Live Baltimore may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are required to maintain the confidentiality of your information and are prohibited from using your personal information except to provide these services to Live Baltimore.

Live Baltimore may disclose your personal information, without notice, if required to do so by law or in good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal processes served on; (b) protect and defend the rights or property of Live Baltimore; and/or (c) act under exigent circumstances to protect the personal safety of users of or the public.

Tracking User Behavior

Live Baltimore may keep track of the pages that users visit on in order to determine which content and services are most popular. Users who elect to save preferred content to their user profiles (i.e. “favorite”) agree to store such information, which is viewable by Live Baltimore staff.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Live Baltimore. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the website, to maintain quality of the website, and to provide general statistics regarding use of


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of Personal Information

Live Baltimore uses an SSL Protocol to secure your personally identifiable information from unauthorized access, use, or disclosure. When personally identifiable information (such as credit card information) is transmitted to other websites, it is protected through the use of encryption.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmitted over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, you acknowledge that (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, privacy, and integrity of all information and data exchanged with cannot be guaranteed.

Children Under 13

Live Baltimore does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask a parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

Users may opt-out of receiving any and all communications from third-party partners of Live Baltimore by contacting us at or 410-637-3750.

Email Communications

From time to time, Live Baltimore may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Live Baltimore or click to links therein. If you would like to stop receiving marketing or promotional communications from Live Baltimore, you may opt out of such communications by clicking UNSUBSCRIBE or by emailing

Text Message Communications

If you have consented to have promotional offers or transactional correspondence from Live Baltimore sent to your mobile device, we may send you a MS, MMS or other text message (“Text Messages”) with such communications to the telephone number you provided to us. Standard text message rates will apply.

If you have provided a telephone number for Text Messages, you are obligated to immediately inform us if and when that telephone number changes; including, if you (a) have your telephone number reassigned to another person or entity; (b) give up your telephone number so that it is no longer used by you; (c) port your telephone number to a landline or vice versa; or (d) otherwise stop using that telephone number for any reason. If you wish to opt-out of receiving Text Messages, you must follow the opt-out instructions at the end of each text message (e.g., reply “STOP”).

Changes to this Statement

Live Baltimore reserves the right to change this Statement of Privacy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of and/or services available through after such modifications will constitute your: (a) acknowledgement of the modified Statement of Privacy; and (b) agreement to abide and be bound by that Statement.

Data Deletion Request

If at any time a user would like to remove any personal data saved on the, please fill out the form below. A member of our team will verify that the user’s personal data will be removed within 30 days of your request.


    Cookie Statement

    These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media.

    Contact Information

    Live Baltimore welcomes your questions or comments regarding this Statement of Privacy.

    If you believe that Live Baltimore has not adhered to this Statement, please contact Live Baltimore at:

    Live Baltimore Home Center Inc.
    343 N Charles Street, 1st floor
    Baltimore, MD 21201

    Effective as of July 1, 2019